Yes! If your property isn’t on Airbnb or any platform, we’ll be more than happy to help you set up an account and manage it for you.

Ensuring the safety of your property is a top priority. That’s why we have strict processes in place to thoroughly vet our guests before they stay at your property. We use a combination of technology and manual checks to ensure that guests are who they say they are and that they have a good track record of being trustworthy.

In the unlikely event that guests cause damage or steal from your property, our team of issue resolution specialists will work with you to recover the loss, in close collaboration with the platform and the guests involved. If your booking was made through Airbnb, you are eligible for host guarantee coverage at no extra cost. However, to further minimise the risk of damage or theft, we strongly advise you to remove any valuable items from the property during the rental period.

It is essential that your property complies with all local health and safety regulations, as well as any government rules and regulations.

Our top priority is maximising your rental income. Our team of hospitality experts has a comprehensive pricing strategy that takes into account factors such as city-wide occupancy rates, travel trends, property location, events, seasonality, competitor pricing, and more. With our expertise, you can be confident that your rental property will generate the highest possible revenue throughout the year.

We use a commission-based solution for owners or agencies, collecting a commission for each guest’s stay. Additional services are sold separately from the package.

Digital Rental Hub processes payments by default after each booking. At the end of each month, you will receive an account statement with a breakdown of the income and costs for that period, plus associated invoices. For a booking to fall into any given statement, the payout must have been received in that same month. The net income will then be paid to your bank account. We aim to do this as close to the 1st of the subsequent month as possible, but there may be delays.

Getting your property set up and ready for guests with Digital Rental Hub is made easy with our one-time onboarding fee. The amount may vary based on property size, location, and availability. This fee covers the cost of the creation of your online listing on various short-let platforms, and all the checks of our staff members who will ensure that your home is equipped with all the necessary amenities for hosting guests. The onboarding fee is not charged upfront, but rather it is deducted from your first month’s rental income.